Support
Last updated 1 August 2026
Support for Florin runs by email. We read every message and answer as quickly as we can, usually within two business days.
Contact
Email: yocoolmate+florin@gmail.com
What to include
- The device and platform you are on: Windows, macOS, Linux, Android, or iOS
- The app version, shown in the app settings
- What you expected to happen and what happened instead
- A screenshot or photo of the screen, if the problem is visible
Common topics
- Receipt printer or label printer setup
- Devices in the same store not finding each other on the local network
- Card terminal connection
- Importing products or stock
- Account sign-in and account deletion